UNDERSTAND THE DETAILS

Stone Documentation

Know what a stone report describes, how to check it and which documents accompany the specific piece you are considering.

Ask about a stone
01

Check what accompanies your piece

Documentation varies by product and stone. Look for the named laboratory, report number and document type in the product details. Do not assume that every jewelry item or every accent stone comes with an individual laboratory report.

02

Read the stone information

Where supplied, review stone identity, shape, dimensions, weight and the grading information recorded by the laboratory. Ask whether a listed weight refers to one stone or the combined weight of multiple stones. Confirm any disclosed treatments and natural or laboratory-grown identification.

03

Verify a report

Use the issuing laboratory?s official report-check service when available. Compare the report number and recorded characteristics with the document supplied for your stone. For a GIA report, use the official GIA Report Check link below.

04

Reports and appraisals serve different purposes

A grading report describes a stone?s characteristics. It is different from an appraisal, which may address monetary value for a particular purpose. Ask which document is included and whether you need separate advice for insurance.

Common questions

Does every product have a grading report?

Report availability is specific to the product. Request written clarification before purchasing if documentation is important to your decision.

What should I do if the report details do not match?

Pause the purchase and contact Client Care with the product link and report number so the discrepancy can be reviewed.